Returns & Exchanges
At Dose, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your latest find isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and security seals remain securely attached.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Quality Check & Refund
Once our warehouse team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.